My call center job is ruining me, anyone else?
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My call center job is ruining me, anyone else?

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Old 06-12-16, 06:01 PM   #1
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Unhappy My call center job is ruining me, anyone else?

Hello, I am just here to vent and possibly talk to others. I have always had a history of depression and anxiety, but ever since I got out of training 2 months ago for my call center job my life has changed upside down. Around the first week we started taking phone calls ( credit card customer service job ) I started feeling very ill. I would get non stop hot flashes, horrible digestive problems, extreme mood swings, extreme panic attacks, horrible anxiety every single day of the week that I didn't know at the time would continue non stop for these two months. I have to work tomorrow and I just do not know if I can make it in. I have already used up all of my sick time just for my anxiety and feeling ill. Everyday I sit at my desk and get back to back phone calls for some hours it will seriously be back to back with out one second to take a breather. Every time I hear the beep I feel sick to my stomach having no idea if the next person on the line is going to scream and chew me out. I am a very sensitve person, I try not to be I really am trying but all I find my self doing is crying everyday even at work. I have been taking more anxiety meds than normal and I want to go to my doctors to get on a depression med because this job is leaving me feeling like a piece of poop.. people have told me to f off, I dont desrve to make money, I dont deserve to eat, I get called stupid, Someone can buy a house faster than I can help them, etc. On top of it all we have to sell these horribly verbally abusive peoplep products with a 70% offer rate and a bunch of other metrics or we will get the box. I just cannot offer on alot of the calls because I am terrfied and feel like I am going to barf. I am prepaid to just quit this job.. I could support my self for porbably only a month with my savings but I do not know if I can find a job again so soon. I have been applying all this week to see if I can get anything, I am trying so hard to keep working untill I find a new job but I cannot handle this pain and stress 7 days a week anymore.. I crave reflief I am petridfied to go to work. I am one of porbably 6 other people of my class of 16 that made it through training and are still working, you really have to be a certain type of person for this job. I can barley eat, me and my SO will not stop fighting because I am feeling so horrible and my SO thinks im being irresponsable if I do quit, which I can agree with, but I don't think I can go in for one more day or I will have a mental break down... I really wish my SO would be more supportive but I guess you can't understand depression and anxiety unless you have it your self. I have been having some dark thoughts about how I cannot stand to wake up for another day after working here, I have never felt more depressed in my life.
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Old 06-12-16, 07:40 PM   #2
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Hi sadgirlclub,

I would be the last person to tell someone to quit a job, especially if you have nothing else to go to but being someone that has quit a job in the past (several, several years ago) because I simply hated it and the thought of being there made me sick, well, sometimes you just have to. I'm not telling you to quit but I've been there. It was horrible and finally I couldn't take it anymore and just walked out. Was it irresponsible? Absolutely but at the same time I felt a sense of relief and that the weight of the world was off of my shoulders. The best advice I can give you is this....you can't put a price on your peace of mind. You'll have to make the decision on whether or not to quit on your own but just so you know your not alone. I truly hope it gets better for you. I've been there. It's a terrible feeling.
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Old 06-12-16, 08:18 PM   #3
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Thanks so much, just knowing im not alone on this feeling helps alot. I do not want to be with out a job... i cant be really who can lol, but this is truly breaking me down. So nice to hear it from others again thank you
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Old 06-13-16, 09:23 AM   #4
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Hate to say it.

Worked with phones. Its very clear that if you don't like people, or are ill, it will be a living nightmare.

My recommendation is to seek another job, one which suits you better.

If you dont have the required experience to do anything else dont freak out yet. (Depending on the country/city you are)


My life is ruined. I couldnt even get a call center job. Even with a "nice" resume. Maybe i freaked out all the call center employers. Maybe my "ex-life" is stilll around causing damage.

Either way, welfare saved me when i was stuck in a salesmen job in a very distant place in hostile territory surrounded by hostile people


Think. At least you're not the only one


How many jobs have you had?
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